Refunds, Returns & Order Protection

Each item is made to order. This allows us to reduce waste, maintain quality, and create intentionally produced pieces rather than mass-produced inventory.

Because of this, we do not accept returns or exchanges for change of mind, incorrect sizing, or personal preference.

That said — every order is protected.

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Order Protection (Damages, Defects & Errors)

If your item arrives damaged, defective, misprinted, or incorrect, we will make it right.

You may choose one of the following at no cost to you:

• A replacement item

• Store credit

• A refund (when applicable)

To qualify, please contact us within 7 days of delivery and include clear photos of the issue.

📧 Contact: info@theinheritedorder.com

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What Is Not Eligible for Return

Because all items are made to order, we cannot accept returns or exchanges for:

• Incorrect sizing

• Change of mind

• Personal preference

• Sale items

• Gift cards

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Exchanges

We do not offer traditional exchanges.
If there is an issue covered under Order Protection, we will replace the item or issue store credit.

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European Union Customers

If your order is shipped to the European Union, you may be eligible for the 14-day cooling-off period in accordance with EU regulations, provided the item is unused and in original condition.

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Refund Processing

Approved refunds are issued to the original payment method or as store credit, depending on the situation.
Refunds are processed within 10 business days after approval.

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Questions?

We’re happy to help before or after purchase.
📧 info@theinheritedorder.com